篇一：2015-山东省-高职组-英语口语测试参考题(2)
2015年山东省职业院校技能大赛(高职组)
“现代酒店服务”赛项
英语口语参考题
【客房服务】
题型一 中译英
1.您希望我们什么时候为您打扫房间呢？
What time would you like us to clean your room?
2. This is a room of sea/ocean view.
3.如果您着急，我们有2小时的加急洗衣服务。
If you are in a hurry, we provide a two-hour express laundry service.
4.我们提供不同种类的服务，如水洗、干洗、熨和缝补。
We provide various services such as washing, dry-cleaning, ironing and mending.
5.请接受我代表酒店向您道歉。
Please accept my apology on behalf of the hotel.
6.能派人来修理一下窗户吗？
Could you get a repairman to fix the window?
7.2135房间的浴缸坏了，请派人来修理一下好吗？
The bath tub in Room 2135 is out of order/service, Could you please send someone to repair/fix it?
8.我们可以在4小时内送回您的洗衣，加收50%的额外费用。
We can deliver your laundry within 4 hours at a 50% extra charge. / We can deliver your laundry within 4 hours, but we charge 50% more.
9.水龙头一晚上都在滴水。
The water tap was dripping all night long.
10. 酒店为客人提供免费的擦鞋服务。
The hotel provides free shoe shining service for its guests.
11.枕套脏了，我可以为你更换吗？
The pillowcases are dirty. Could I change them for you?
12.这是1105房间，请送一个电熨斗。
This is Room 1105，Can you send me an iron, please?
13. 我房间的电视图象不清楚。
The TV set in my room doesn’t give clear pictures.
14. 您需要我什么时候打扫房间。
When would you like me to clean your room?
15. 在房间上网是免费的。
Internet is available free of charge.
16. 这是您房间的钥匙。 我们的行李员会带您去房间。
This is your room key. Our bellboy will show you to your room.
17. 我想要一个转换插头。
I would like to have an adaptor/ I need an adaptor.
18. 这项服务怎么收费？
What’s the rate of this service?
19. 托儿服务每小时收费20元，最低从4小时开始计费。
The baby-sitting service charges 20yuan per hour, with a minimum of 4 hours.
20. 这里有三种治疗胃痛的药，需要我给您读一下说明吗？
Here are three kinds of medicines for stomachache. Would you like me to read the instructions to you?
题型二 英译中
1.I’ve just had a bath and it is a mess in the bathroom. Could you clean the
bathroom a little?
我刚洗过澡，浴室里乱糟糟的，你能稍微收拾一下浴室吗？
2.May I remove the things on your desk so that I can dust it?
我可以移动您桌子上的物品以便清扫书桌么？
3.Can I have some more juice for the mini-bar?
可以在迷你吧里多放点果汁吗？
4.Do you prefer your laundry by express service or returned on the same day?
您是要快洗服务还是当日取？
5.The indemnity shall not exceed ten times of the laundry charge.
赔偿金额最高不超过洗衣费的十倍。
6.When would you like me to turn on the lights for you?
什么时候能为您把灯打开吗？
7.It takes time to repair the air-conditioner in your room. I’m afraid you have to change for another room.
修理您房间的空调需要一些时间，恐怕您得换个房间了。
8.I’ll have a maintenance man come in and look into it.
我叫一名维修工人来看一下。
9.I am sorry to disturb you. I’m here to fix the shower.
对不起，打扰了。我来修淋浴器。
10.Please deposit your money, jewels and other valuables in the hotel safe.
请将您的现金、珠宝和其他贵重物品寄存在酒店的保险箱内。
11.Please keep your room key with you all the time in case you need it when you sign your bills.
请将房间钥匙随时带在身边，以防签单时要用。
12.Sorry to have caused you so much trouble.
很抱歉给您带来这么多麻烦。
13.I assure you it will never happen again.
我向您保证，这类事情以后不会再发生了。
14.If you have any problems or requests, please don’t hesitate to let us know.
如果您有问题，请随时找我们。
15.Wish you a pleasant stay with us!
希望您在我们饭店的这段时间生活愉快！
16.This is Lost and Found. We’ve found your cell phone.
这里是失物招领处，我们找到了您的手机。
17.My husband and I want to go out this evening. Can you look after our baby ?
我和我丈夫今晚要出去，你能帮我照看一下我们的孩子吗？
题型三 情景对话
1. If the guest wants to make an international call, how would you tell him?
Dial 9(or other number) first and then your country code, city code and the number you want. And the call will be charged.
2.If the guest comes to you and says he/she can not open the door, what would
you do?
I would check the guest’s ID, and confirm it with the front office. If he is the right guest of the room, I will change his key for a new one, or open the door for him. If there is something wrong with the door, I will ask for a maintenance technician to fix it.
3.If the guest asks for an extra bed in his / her room. What would you say?
Certainly, sir / madam. But I’ll have to get permission of the Front Office. / But I’ll have to contact the Front Office first.
4.When you are going to clean the room for the guest, and the guest tells you it
is not convenient for him now, what would you do?
I’ll ask the guest when it will be convenient and note it down in the logbook.
5.If the guest complains that his laundry has been delayed. What would you say to him?
I would check it right away. / “We’ll check if your laundry has come back.” / “We made a mistake while delivering your shirt. We’re very sorry for the inconvenience.” / “We do apologize for causing you so much inconvenience.”
6.If the guest calls the housekeeping service center, and says it is very cold in his / her room, how would you do?
I’ll tell the guest there is a blanket or quilt in the closet, I’ll send him/her an extra blanket or a quilt, or I will inform the maintenance department to see if there is anything wrong with the air conditioner.
7.When a guest calls to borrow a transformer for her iron but you don’t have
one.What would you say?
I’m sorry, we don’t have transformers. But if you want to iron your clothes, you can call for the laundry service. I am sure they will do it for you.
8.If the guest calls the service center and says the bulb in his room is broken,
what would you do?
I’ll apologize to the guest and tell him/her the electrician will be there soon.
9.How would you introduce your guestroom to the guest?
I would tell the guest about the equipment, the views, the service guide, and security of the guestroom.
10.If the guest comes and tell you that his room is smoky and he wants to change it，but you do not have another room available, how do you solve the problem?
I would first apologize for it and explain the situation to him and help him get rid of the smell by opening the window and cleaning the air.
【中餐宴会摆台】
题型一 中译英
1.我们恭候您的光临。
We look forward to seeing you.
2.请跟我来好吗？
Would you please come with me? / Please follow me.
3.下午好，这里是花园餐厅。请问有什么可以为您效劳？
Good afternoon. This is Garden Restaurant. What can I do for you, please?
4.那里有一张四人用餐的桌子。您喜欢吗？
There’s a table for four over there. Would you like it?
5.我们给您留了张非吸烟区的桌子。
We have a table in the non-smoking area reserved for you.
6.对不起，靠近窗户的座位全都有人了。
I’m sorry. The tables by the window are all occupied.
7.您的餐桌已经布置好了，这边请。
Your table is ready, this way, please.
8.先生，这是您的菜单。请慢慢挑选。服务员一会儿过来为您点餐。
Here is the menu, sir. Please take your time. The waiter/waitress will be here to take your order soon.
篇二：高考英语_口语考试试题及其解答过程
第一套
Part One: Read aloud the following passage. You will have one minute to prepare and thirty seconds to read.
Several studies have shown that humor seems to help sick people get back their health faster. The idea is not new. But today, doctors are still trying to figure out exactly how this works. In some hospitals, doctors do scientific experiments with laughter. They show funny films like Mr. Bean to patients who have diseases to make them laugh. Actors dress up in silly clothes and tell funny jokes. Smiles and laughter seem to make illness less painful. In addition, the hospital atmosphere is more cheerful for everyone.
Part Two: Make quick responses to the sentences you hear:
1. How do you go to school everyday?
2. Why don’t you wear that new coat?
3. Watch your steps, please.
4. Hey, please don’t use my dictionary without asking.
5. Oh, I’m really sorry, I’ve knocked over your tea.
Part Three: Ask two questions about each situation given below. At least one special question should be asked about each situation:
(1-2) You want to buy a digital camera. You are now at the camera counter in a department store. You ask the shop assistant…
(3-4) Your friend Li Mei has just returned from her trip to Qingdao. You ask her …
Part Four: You will have one minute to prepare and another minute to talk on this topic in at least six sentences.
Do you think it necessary for teenagers to keep off fast food such as fried chicken and potato chips? Why or why not?
Part Five: you will have one minute to prepare and another minute to talk about the following pictures in at least seven sentences. Begin your talk with the sentence given.
Yesterday was Xiao Ming’s seventeenth birthday.
第二套
Part One: Read aloud the following passage. You will have one minute to prepare and thirty seconds to read.
Everyone has his own way of relaxing. Perhaps the most popular way is to participate in sports. There are team sports,
such as baseball, basketball and football. There are individual sports, also, such as golf and swimming. In addition, hiking, skiing, and mountain climbing have a great attraction for people who like to be outdoors.
Not everyone who enjoys sports likes to participate in them. Many people prefer to be spectators, either by attending the games in person, or watching them on television. When there is an important baseball game or boxing match it is almost impossible to get tickets, everybody wants to attend.
Part Two: Make quick responses to the sentences you hear:
1. How are things with you?
2. I must apologize for my behavior yesterday.
3. We’re having an outing on Saturday. I hope you can make it.
4. Which TV programme are you most interested in?
5. I wonder if you would agree with me.
Part Three: Ask two questions about each situation given below. At least one special question should be asked about each situation:
(1-2) One of your friends asks you to go to a concert with him. Ask him two questions about the concert.
(3-4) You have moved to a new residential area recently and are not familiar with the neighbourhood. Ask your next-door neighbour two questions about …
第三套
Part One: Read aloud the following passage. You will have one minute to prepare and thirty seconds to read.
Charlie’s mother noticed a key on the table. “Charlie,” she called, “your father left this key here today. Please hurry and take it to him. Run all the way – and don’t stop for anything.”
Charlie went running down the path from his house. He started playing with the key, throwing it high in the air and jumping up to catch it again. Suddenly the key fell through his fingers, dropping to the ground, and rolled out of sight.
He felt ashamed when he told his father about the lost key. Charlie’s father was angry and said, “You are very careless, my son. The next time you have something important to carry, put it in your pocket.”
Part Two: Make quick responses to the sentences you hear:
1. May I speak to Mr. Johnson, the hotel manager?
2. Could I have two tickets for the Lion King for Friday night?
3. You ought not to be smoking here, sir.
4. If I were you, I’d sent him an email.
5. You’ve been doing a very good job in organizing the party.
Part Three: Ask two questions about each situation given below. At least one special question should be asked about each situation:
(1-2) One of your classmates seems upset about something. Ask him two questions to show your concern.
(3-4) You are now working for the Students Union to eoll volunteers for the coming international conferences. One of your schoolmates wants to be a volunteer. Ask him two questions.
第四套
Part One: Read aloud the following passage. You will have one minute to prepare and thirty seconds to read.
At last, after what seemed to us an age, the lifeboat reached the man and two of the sailors pulled him on board. This was not at all easy, for the sea was rather rough. Then the sailors began to row back to the ship again. The lifeboat was raised out of the water and the rescued man, wrapped in a blanket, was helped out on to the deck. Leaning on the arm of the ship’s doctor, but still able to walk in spite of his terrible experience, he was led off to the ship’s hospital. As he passed along the deck, everyone cheered loudly.
Part Two: Make quick responses to the sentences you hear:
1. What do you think of taking a summer English course in Britain?
2. How is your cousin? I haven’t seen her for ages.
3. I don’t know how to use this fax machine.
4. Can you tell me what time it is now?
5. I regret that I quarreled with my roommate last night.
Part Three: Ask two questions about each situation given below. At least one special question should be asked about each situation:
(1-2) You want to buy a new pair of sports shoes. Ask the shop assistant two questions about the shoes.
(3-4) Your friend has just transferred to a new school. Ask your friend two questions about the school.
第五套
Part One: Read aloud the following passage. You will have one minute to prepare and thirty seconds to read.
Working long hours can greatly increase the risk of suffering injury or illness, a recent risk study says. Workers who do overtime were 61% more likely to become hurt or ill, once factors such as age and so on were taken into account. And working more than 12 hours a day raised the risk by more than a third, one of the universities in Chicago found. According to their report, risk increased with longer working hours, not just in dangerous jobs, but in all types of work.
Part Two: Make quick responses to the sentences you hear:
1. Sorry to trouble you, but do you happen to know when the lecture begins?
2. What do you think of the film directed by the young director?
3. I will get my doctor’s degree next week.
4. What is Hangzhou most famous for?
5. A new chain shop of the shopping mall will open soon in our community.
Part Three: Ask two questions about each situation given below. At least one special question should be asked about each situation:
(1-2) Your famous schoolmate is going to see a new film. He invites you to go with him. You ask him two questions about this.
(3-4) Your class has a new comer from another school this term. You ask the new comer two questions.
第六套
Part One: Read aloud the following passage. You will have one minute to prepare and thirty seconds to read.
The new Harry Potter book “Harry Potter and the Half-Blood Prince” sold an astonishing 6.9 million copies in its first
24 hours, breaking the record held by the previous release. “Harry Potter and the Half-Blood Prince” averaged better than 250,000 sales per hour, more than most books sell in a lifetime. Some other writers, even the most popular ones of adult fiction, sell no more than 20,000 books in the first week of sale.
Part Two: Make quick responses to the sentences you hear:
1. My name is Li Xiaoming. Nice to meet you.
2. What have you been busy with these days?
3. Can you help me move into my new apartment tomorrow?
4. I really must be going now, because I have classes in the early morning.
5. Children should spend more time outdoors and less time watching TV.
Part Three: Ask two questions about each situation given below. At least one special question should be asked about each situation:
(1-2) One of your relatives had an accident on her way home. You ask two questions about it.
(3-4) Hey wants to further his studies in a vocational school. Ask him two questions about this.
第七套
Part One: Read aloud the following passage. You will have one minute to prepare and thirty seconds to read.
Indians are the world’s biggest bookworms, reading on average 10.7 hours a week, twice as long as Americans, according to a new survey. The NOP World Culture Score index surveyed 30,000 people in 30 countries from December 2004 to February 2005. Experts said the desire to read could explain India’s high figures. Time spent on reading meant fewer hours watching TV and listening to the radio – India cam fourth last in both. The survey saw China take second place and the Philippines take third in average hours a week, spent reading books, newspapers and magazines.
Part Two: Make quick responses to the sentences you hear:
1. I’m sorry, but you are really making too much noise!
2. You look so upset! What’s the matter with you?
3. Mary. I’ve got the first prize in the municipal speech contest!
4. What do you think of the fairy tale Beauty and Beast?
5. There is not much milk in the refrigerator.
Part Three: Ask two questions about each situation given below. At least one special question should be asked about each situation:
(1-2) You work as a receptionist at a hotel. One customer called to book a room. Ask two questions about it.
(3-4) You were put in a new class and you tried hard to build up a good relationship with your classmates, but failed. Ask your class teacher for help.
第八套
Part One: Read aloud the following passage. You will have one minute to prepare and thirty seconds to read.
A rich young man decided to do some diving in the sea, so he bought a rubber suit, and took some lessons at a diving school. Then one day, he walked into the water and began to explore the bottom of the sea.
He suddenly saw a man waving his arms and legs around wildly near the bottom of the sea. He was only wearing a bathing suit.
The rich young man was very surprised to see him, so he took out a plastic notebook and a special pencil and wrote “What are you doing?”
The other man took the pencil and wrote “Drowning!”
Part Two: Make quick responses to the sentences you hear:
1. Would you like to try some of the cakes my mum made.
2. I don’t think that film is interesting.
3. This is nice, but it’s too expensive. Could you make it 30 yuan?
4. Wendy, come downstairs and help in the kitchen.
5. How often do you usually go shopping?
Part Three: Ask two questions about each situation given below. At least one special question should be asked about each situation:
(1-2) You plan to visit Tibet during your summer vacation and one of your classmates has been there. Ask him for advice on your trip.
(3-4) You are going to write an article on space flight, so you want to borrow some reference book from the library. Ask the librarians for help.
九套
Part One: Read aloud the following passage. You will have one minute to prepare and thirty seconds to read.
British potato farmers were taking to the streets for the expression “couch potato” to be removed from the Oxford English Dictionary, for it harms the image of the vegetable. The British Potato Organization wants the Dictionary to replace the expression with the term “couch slouch”. Kathy Race, head of marketing at the Organization, said, “We are trying to get rid of the image that potatoes are bad for you. The potato has been criticized in the past.” The Dictionary says “couch potato” started as American, meaning “a person who spends a great deal of time watching television.”
Part Two: Make quick responses to the sentences you hear:
1. Could you tell me how to find some books on English grammar?
2. What do you prefer, action movies or dramas?
3. I can’t concentrate on my work these days.
4. How long is the flight from Shanghai to Beijing?
5. You’ve got a great ear for music.
Part Three: Ask two questions about each situation given below. At least one special question should be asked about each situation:
(1-2) You and Your classmates are talking about a robbery which happened in a bank last night. Ask two questions about it. (3-4) Your English teacher is introducing a very good English programme, Studio Classroom, to you. Ask the teacher two questions about it.
第十套
Part One: Read aloud the following passage. You will have one minute to prepare and thirty seconds to read.
One U.S. company said on August 10 that it wants to send two tourists on a trip around the moon at a cost of $500
篇三：山东高考十年英语写作范文解析背诵
假设你是新华中学的学生李华，你的美国朋友Tom一周前给你发电子邮件，询问你暑假里的打算，但你因准备期末考试未能及时回复。请根据以下要点给他回邮件：
1. 未及时回复的原因； 2. 你假期的打算（如做兼职、旅行、做志愿者等）。 注意：
1. 词数：120~150；
2. 可以适当增加细节，以使行文连贯。 One possible version 范文
have sth. Done，即“ have + sth （宾语）+ 过去分词（宾语补足语）”意为“让 / 叫 / 使 / 请别人做某事”强调一点，就是这件事并不是自己动手来完成，宾语sth 后面用过去分词作宾语补足语，说明sth 与过去分词表示的动作之间是被动关系。例如：
I have my photographs taken. 我照了像(由别人拿着你的相机帮你照的） I have my photographs developed. 我洗了相片(也是由别人帮你洗的）
假设你是新华中学的学生李华，不久前在学校举办的英语竞赛中获得一等奖。校报请你写一篇稿件刊登在英文版面上，介绍你课外学习英语的经验。请根据以下提示用英语写一篇短文：
1. 参加英语角的益处； 2. 坚持写英语日记的作用；
3. 英文阅读网站（Enjoy Reading）对你的帮助。 注意：
1. 词数：120-150；
2. 可适当增加细节， 以使行文连贯。 One possible version 范文
1. subject ['s?bd??kt] n. 主题；科目 2. apart from? 远离，除…之外
3. take an active part in ?积极参加? 4. after-class adj. 课后的 5. oral ['?r?l] adj. 口头的 Orale English 英语口语 6. diary ['da??ri] 日记
Keep diaries 写日记Dairy ['de?r?] 乳制品
7. keep on doing? 继续做?
8. as a saying goes, 俗话说，常言道， 9. progress ['pr??gres] 进步
Make much progress 取得很大进步Make a progress 取得进步 10. website ['w?bsa?t] 网站
11. contribute [k?n'tr?bjut] vt. 贡献，出力 Contribute to? 有助于，促使 12. classic ['kl?s?k] adj. 经典的； 13. passage ['p?s?d?] 一段文章，短文
14. methodology [meθ?'d?l?d??] 方法，方法论 15. play an important part in? 在?中有重要作用 16. process ['pr??ses] n. 过程，进行 17. hard work n.努力工作， 努力学习 18. pay off 偿还，付清，回报 重点句子
1. 熟能生巧。Practice makes perfect.
2. 条条大路通罗马。Every road leads to Roma. 3. 皇天不负有心人。Hard work pays off.
4. Only by practice will we make more progress. 我们只有通过练习才能进步。
(only 句首虚拟部分倒装)
要倒装时一般是在虚拟语气的时候。完全倒装是把谓语的整个部分放到主语前面；部分倒装是把谓语成分中的一部分放到主语前（情态动词什么的）。以下是ONLY在虚拟语气中的基本用法：
only所修饰的副词、介词短语或状语从句位于句首时，要用倒装语序。如：
Only then did I realize the importance of health.到那时我才认识到健康的重要性。 Only in this way can you learn from your mistakes.只有用这种方式你才能从你的错误中吸取教训。
注意：only修饰主语时，句子不需要倒装。
Only he knows the truth.只有他知道真相。
范文出彩处分析
三段式，两头小，中间大；用到一个only在句首的虚拟部分倒装句；用到多个谚语；句子之间的衔接词用得好。
难疑点自己补充
2011年山东高考英语作文
第二节 写作（满分30分）
假设你是李华，你的美国朋友Tom上个月来到北京学习。七月份你将去北京参加暑期中学生英语演讲比赛(speech contest)，你在资料搜集、语言运用等方面遇到了困难。请根据以下要点给Tom写一封电子邮件：
1．询问Tom的生活和学习情况； 2．谈谈你的困难并请Tom帮忙； 3．告诉Tom你打算赛后去看他。 注意： 1．词数：120—150；
2．可适当增加细节，以使行文连贯。 One possible version 范文
1. unforgettable [?nf?'get?b(?)l] adj. 难忘的
2. experience [?k'sp??r??ns] n. 经验；经历 vt. 经历；体验 3. take part in?参加?
4. speech [spi?t?] n. 演讲；讲话 5. contest ['k?ntest] n. 比赛
6. be of great importance= be greatly important 很重要 7. preparation [,prep?'re??(?)n] n. 准备Make preparations 做准备
8. have some trouble in doing? 在?有困难，有麻烦 9. material [m?'t??r?l] 原料，材料，资料 10. meanwhile ['mi?nwa?l] adv. 同时 11. properly ['prɑp?li] adv. 恰当地
12. appreciate [?'pri???e?t] vt. 欣赏；感激
I would appreciate it if? 如果?我将不胜感激。 13.offer sb a hand 帮助某人
14. effort ['ef?t] 努力
make great effort 十分努力 15. pay off 偿还，付清，回报
16. can’t wait to do? 迫不及待做? 17. sincerely [s?n's?rli] adv. 真诚地重点句式
1. It’s been a month since you studied in Beijing. 距离你在北京学习的时候已过去一个月了。 现在完成式，It has been a month since…
2. How is everything going with you? 一切顺利吗? 口语问候中常用。
3. spend such an unforgettable1 experience 2with you 和你一起有这样难忘的经历。 4. To have a very good performance6, 为了能好好表现， 不定式to do 表目的。
5. I also hope that the great effort14 I am making will pay off15. 我也希望我的巨大努力会有回报。 定语从句，I am making 来说明 great effort的，省略引导词that 或which。I am makinggreat effort.
范文出彩处分析
邮件格式正确；用到定语从句；用长难单词及搭配；句子之间的衔接词用得好。
难疑点自己补充
《山东省高考英语口语》由：创业找项目整理
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